Rakthashali (Raw Rice)

Delivery & Return FAQs – RoboXCraft

1. What is the delivery time for orders?

We aim to deliver your orders within 3-4 business days across India. Delivery times may vary depending on your location.

2. How can I track my order?

Once your order is shipped, we’ll send you an email/SMS with the tracking number. You can track your shipment on our Order Tracking Page.

3. Do you offer international shipping?

Currently, we offer delivery within India only. We are working towards expanding to international markets soon!

4. What if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, please contact us within 7 days of receiving the order. We’ll initiate a return or exchange based on the situation.

5. What is your return policy?

We offer a 7-day return policy for all products. If you’re not satisfied with your purchase, you can return it within 7 days from the delivery date. The product should be unused and in its original packaging.

6. Who pays for the return shipping?

In the case of returns due to damage or wrong products, we will cover the return shipping cost. For other reasons, return shipping will be the customer’s responsibility.

7. Can I cancel my order after placing it?

You can cancel your order within 24 hours of placing it. After that, if the order has already been shipped, we won’t be able to process the cancellation.